AI Receptionist for Catering & Event Venues
Trained on your catering or event business to answer every inquiry — check the date, book the tour, and capture the lead — 24/7.
Works with your existing number · No long-term contract
CallNeo answers every event inquiry while you're running an event — it checks your date, books the tour, and texts you the lead.
What it handles
The event inquiries you're missing right now
You're running a Saturday wedding when next year's couple calls to check your date — and if you can't pick up, they call the next venue and book there. Here's what CallNeo catches.
Inquiries while you're on-site
You're plating dinner for 200 when a five-figure lead calls. CallNeo answers, checks your date, and books the tour before that inquiry becomes a competitor's booking.
Date & availability checks
Are you open June 14th, how many does the room seat, what's the minimum spend — answered against your real calendar, so a hot date gets held before it's gone.
Menu, pricing & tour questions
Packages, per-head pricing, what's included, bar and rental options, tours — answered accurately, and the venue tour or tasting booked right on the first call.
Every lead captured
The event type, date, guest count, and budget — texted to you the moment the call ends, with a recording and transcript, ready to follow up.
How it works
Live in 48 hours, done for you
We build it for you
Send us your packages, pricing, capacity, and calendar. We write the call script, set the voice, connect your event software, and run real test calls — most caterers and venues are live in about 48 hours.
It answers every call
24/7 pickup on your existing number, even mid-event. CallNeo checks your date, answers package and pricing questions, books tours and tastings, and captures every lead.
You book more events
Qualified leads and booked tours land in your event software and your inbox — with a recording, transcript, and summary of every call, the moment it ends.
Try it yourself
Talk to the demo yourself
Don't take our word for it. Silver Fork Catering and Events is a demo business running on CallNeo — talk to its receptionist the way one of your customers would.
Talk to it in your browser
Silver Fork Catering and Events
Say helloNo signup, no download — you'll just need a mic
Try asking
- “Do you have October 12th open for a wedding?”
- “What's your per-person pricing?”
- “Can I come tour the venue this week?”
Pricing
One booked event pays for years
A single wedding or corporate event is worth thousands — often tens of thousands — so one inquiry you'd have missed while running a Saturday event dwarfs a year of CallNeo. You're paying pennies per call to make sure a five-figure lead never lands in voicemail while you're busy delivering the last one.
- Includes a set number of calls; overage works out to roughly $0.50 for a typical call
- Done-for-you setup and ongoing tuning included — not an enterprise add-on
- No long-term contract and no per-seat fees
We build and train it on your catering or event business for you — you only go live once it's ready. No DIY setup, no per-call cliff.
More on AI reception for catering and event businesses
Why event businesses can’t afford a missed inquiry
Catering and events is a high-ticket, date-driven business, and every inquiry call is a big-ticket lead. A couple planning a wedding or a company planning a gala calls several venues and caterers, checks who’s available on their date, and books the one that answers, sounds capable, and gets them in for a tour. The catch is that you’re least able to pick up exactly when those calls come in — you’re on-site running the last event, plating dinner, or coordinating a load-out. So the inquiry hits voicemail, and by the time you call back the date is booked with a venue that answered. In this business a missed call isn’t a missed message; it’s a five-figure event that went somewhere else.
A voicemail greeting can’t check your calendar, quote a package, or book a tour while the lead is excited. CallNeo can — on the first ring, even mid-event.
Every inquiry is a big-ticket lead
The math here is unlike most trades: a single booked event can be worth more than a year of CallNeo, so even one recovered inquiry pays for the service many times over. That’s what makes an unanswered event call so expensive — you’re not missing a small job, you’re missing the kind of booking your whole month depends on. Answering every inquiry, checking the date, and booking the tour on the spot is the difference between a full calendar and open weekends.
You’re busiest exactly when inquiries come in
Event work clusters on evenings and weekends, and so does event shopping — couples and planners make calls when they’re off work, which is when you’re deep in service. That overlap is why so many leads slip through. CallNeo covers those hours automatically, capturing and booking the leads that arrive while you’re busy earning your reputation on the current event.
Works with the tools you already run
CallNeo connects to the event and CRM software you already use — HoneyBook, Tripleseat, Perfect Venue, and others with an API. Leads, booked tours, and call summaries flow straight into your system, tagged and ready to follow up, so nothing slips between the call and your pipeline. We wire the integration up for you during onboarding; you don’t touch a config screen.
Done-for-you, live in 48 hours
You don’t build anything. Send us your packages, pricing, capacity, and calendar, and we build the call script, set the voice, connect your software, and run real test calls. Most caterers and venues are live in about 48 hours, and because we handle the ongoing tuning, CallNeo keeps getting sharper at your calls.
Plans start at $95/mo — a rounding error against a single booked event.
Catering & Event Venues — frequently asked questions
Can it answer inquiries while I'm running an event?
Yes — CallNeo answers inquiries while you're on-site running an event. Event pros are on-site delivering the current event — weekends and evenings especially — which is precisely when next season's leads call to check a date. CallNeo answers every one, checks your calendar, books the tour or tasting, and texts you the lead, so you're not choosing between the event in front of you and the booking on the phone.
Can it check date availability and book a venue tour?
Yes. CallNeo checks the requested date against your real calendar, tells the caller whether it's open, and books a tour, tasting, or consultation straight onto your schedule — so a hot date gets held while the lead is excited instead of lost to a slow callback.
Does it work with HoneyBook, Tripleseat, or my event software?
CallNeo connects to whatever event or CRM software you already use, as long as it has an API — HoneyBook, Tripleseat, Perfect Venue, and others. We wire the integration up during your done-for-you setup so leads, booked tours, and call summaries flow into your system automatically. You don't configure anything yourself.
Will it capture wedding and corporate leads after hours?
Yes — CallNeo captures wedding and corporate leads evenings and weekends. A lot of event planning happens in the evenings and on weekends, on the caller's schedule, not yours. CallNeo answers at 9pm the same way it does at noon, qualifies the event, and books the next step — so a late-night inquiry becomes a scheduled tour instead of a lead a competitor caught first.
How much does an AI receptionist for a catering or event business cost?
CallNeo starts at $95/month for a catering or event business, including a set number of calls. Overage is billed per minute and works out to roughly $0.50 for a typical call — far below the $2.00/call Smith.ai bills on its Pro plan. Against a single booked event, a year of CallNeo is a rounding error.
CallNeo for other trades
See CallNeo answer your calls
Book a 15-minute demo. We build and train it for you — you only go live once it's ready.