AI Receptionist for Plumbers
Trained on your plumbing business to answer every call and book the job — 24/7.
Works with your existing number · No long-term contract
Hear CallNeo answer a demo call:
Alpine Loop Plumbing
Demo callCallNeo answers every plumbing call 24/7, triages emergencies, books the job, and texts you the details.
What it handles
The plumbing calls you're missing right now
Every call that hits voicemail is a homeowner dialing the next plumber on Google. Here's what CallNeo picks up while you're on a job.
Burst-pipe emergencies
A flooding basement at 2am can't wait for a callback. CallNeo triages the emergency, gathers the address, and routes it to your on-call tech immediately.
After-hours & weekend calls
Your phone answers at 2am the same way it does at 2pm — so a late-night water-heater failure becomes tomorrow's job instead of your competitor's.
The questions every caller asks
Service area, estimate fees, how soon you can come out — answered accurately, in your words, on the first ring instead of hitting voicemail.
Job details, captured
Name, number, address, the problem, and when they're available — texted to you the moment the call ends, with a recording and transcript.
Emergency triage
It knows a burst pipe from a dripping faucet
Not every call deserves a 2am phone call, and not every call can wait until morning. During setup we map exactly what an emergency looks like for your shop — then CallNeo handles each the way you decided.
Urgent — handled now
- No water or a burst pipe
- Active flooding
- Sewage backup
- Gas smell
Gathered fast and warm-transferred to your on-call tech, or texted to you immediately with the address and the details.
Routine — booked for later
- Quotes and estimates
- Non-urgent repairs
- Scheduled maintenance
- General questions
Booked straight onto your calendar or scheduled for a callback — no interruption to your evening, with a confirmation to the caller.
How it works
Live in 48 hours, done for you
We build it for you
Send us your hours, pricing, service area, FAQs, and calendar. We write the call script, set the voice, connect your tools, and run real test calls — most shops are live in about 48 hours.
It answers every call
24/7 pickup on your existing number. CallNeo triages emergencies, answers the common questions, and books the job — routing true emergencies straight to your on-call line.
You get the job
Bookings land on your calendar and lead details in your inbox — with a recording, transcript, and summary of every call, the moment it ends.
Try it yourself
Talk to the demo yourself
Don't take our word for it. Mike's Plumbing is a demo business running on CallNeo — talk to its receptionist the way one of your customers would.
Talk to it in your browser
Mike's Plumbing
Say helloNo signup, no download — you'll just need a mic
Try asking
- “I have a leaking water heater — can someone come out today?”
- “What do you charge for a drain cleaning?”
- “Do you handle emergency calls on weekends?”
Pricing
One booked job pays for the month
You're not paying a receptionist to sit by the phone overnight — you're paying pennies per call for coverage you never had before. If CallNeo catches even one emergency job a week that would've gone to voicemail (and to the next plumber on the list), it has paid for itself several times over.
- Includes a set number of calls; overage works out to roughly $0.50 for a typical call
- Done-for-you setup and ongoing tuning included — not an enterprise add-on
- No long-term contract and no per-seat fees
We build and train it on your plumbing business for you — you only go live once it's ready. No DIY setup, no per-call cliff.
More on AI reception for plumbing businesses
Why plumbers lose jobs to the phone
Plumbing is a phone-first business, and the calls come at the worst times — when you’re on a roof, under a sink, or asleep. When a caller with a leaking water heater hits your voicemail, they don’t leave a message. They call the next plumber on Google. That missed call wasn’t a lost message; it was a lost job, and often a repeat customer you’ll never know you had. Industry surveys routinely put the share of unanswered inbound calls at home-service businesses around a third — and every one of those is a homeowner who was ready to book.
A voicemail box can’t triage an emergency, answer “do you charge for estimates,” or book a Saturday slot. An AI receptionist can — on the first ring, every time — and it does it in your words, using your pricing and your service area.
The seasons your phone rings the most
Plumbing demand spikes are predictable, and they land exactly when you’re too slammed to pick up. A winter cold snap sends a wave of burst pipes and frozen lines through in a single morning. Spring and summer drive water-heater failures, sump-pump calls, and remodel quotes. A receptionist who never sleeps and never gets overwhelmed means the fifth simultaneous burst-pipe call gets the same fast, accurate answer as the first — instead of rolling to voicemail while you’re already on a job.
Works with the tools you already run
CallNeo connects to the field-service software and CRM you already use — Jobber, Housecall Pro, ServiceTitan, and others with an API. Bookings, call summaries, and new-lead details flow straight into your system. We wire the integration up for you during onboarding; you don’t touch a config screen.
Done-for-you, and it keeps getting better
You don’t build anything. Send us your hours, pricing, service area, FAQs, and calendar, and we build the call script, set the voice, connect your tools, and run real test calls. Most plumbing shops are live in about 48 hours. And because we handle the ongoing tuning, CallNeo keeps getting sharper at your calls — that ongoing optimization is included, not an enterprise upsell. Plans start at $95/mo, and one booked job usually costs more than a month of CallNeo.
Plumbers — frequently asked questions
Can an AI receptionist handle a plumbing emergency?
Yes — CallNeo triages plumbing emergencies using rules you define during setup. A burst pipe, no water, a sewage backup, a gas smell — it recognizes the urgency, gathers the address and details, and either warm-transfers the call to your on-call tech or texts you immediately. Routine quote requests get booked without interrupting you.
Does it work with Jobber, Housecall Pro, or ServiceTitan?
CallNeo connects to whatever CRM or field-service software you already use, as long as it has an API — Jobber, Housecall Pro, ServiceTitan, and others. We wire the integration up during your done-for-you setup so call details, bookings, and lead info flow into your system automatically. You don't configure anything yourself.
Will it answer after-hours and weekend calls?
Yes — CallNeo answers plumbing calls 24/7, including nights, weekends and holidays. Your phone answers at 2am the same way it does at 2pm. After-hours emergency callers get triaged and routed to your on-call line; everyone else gets their questions answered and a booking or callback scheduled — so a late-night burst pipe becomes tomorrow's job instead of a voicemail your competitor never had to compete with.
Do I have to change my phone number?
No — you keep your existing number and forward calls to CallNeo. Forward all the time, or only when you'd otherwise miss the call (busy, no answer, after hours). Setup takes about 48 hours.
How much does an AI receptionist for plumbers cost?
CallNeo starts at $95/month for plumbing companies, including a set number of calls. Overage is billed per minute and works out to roughly $0.50 for a typical call — well under the $2.00/call Smith.ai bills on its Pro plan. One booked drain cleaning usually covers the month.
CallNeo for other trades
See CallNeo answer your calls
Book a 15-minute demo. We build and train it for you — you only go live once it's ready.