AI Receptionist for Chiropractic Clinics

Why chiropractic clinics lose patients to a ringing phone

Chiropractic is hands-on, and that’s exactly why the phone is a problem. You’re at the table with a patient, and your front desk — often one person, sometimes just you between patients — is checking people in and turning the room over. When the phone rings in the middle of that, it goes unanswered, and a new patient calling because their back gave out this morning doesn’t leave a message. They call the next clinic and book with whoever picks up. In a practice where a new patient usually means a whole course of care, every one of those missed calls is real, recurring revenue walking out the door.

CallNeo answers every one of those calls on the first ring, books the visit, and handles the routine questions — so you can stay focused on the patient on the table.

New-patient capture is the whole game

The economics of a chiropractic clinic run on new patients: each one typically starts a care plan worth many visits, so the value of catching a single new-patient call is high, and the cost of missing one is higher than it looks. It’s a speed-to-lead business like any other — the clinic that answers, sounds welcoming, and books the first visit usually wins the patient. CallNeo makes sure every new-patient call gets that fast, professional answer and a booked appointment, instead of a callback that comes after they’ve already gone somewhere else.

It schedules and answers — it never gives clinical advice

The boundary is built in: CallNeo does reception, not clinical work. It books appointments, answers logistics like insurance and first-visit cost, and captures new patients. It does not diagnose, interpret symptoms, or offer any clinical advice — that stays entirely with you. Patients get a fast, friendly answer and a booked visit; the care stays with your team.

People in pain call after hours

A lot of new-patient calls come in the evening, after someone’s spent the day toughing out back or neck pain and finally decides to do something about it. A voicemail greeting loses that patient to whoever’s open. CallNeo answers around the clock, books the first available visit, and captures the details, so those after-hours calls become tomorrow’s new patients instead of missed ones.

A note on privacy

Your patients’ information deserves real protection, and we treat it that way. CallNeo leverages a HIPAA-compliant infrastructure and signs a Business Associate Agreement (BAA) with our healthcare clients, so patient data is handled under strict administrative, physical, and technical safeguards. What we don’t do is make blanket “HIPAA certified” marketing claims, because no such government certification exists — any vendor claiming one should be viewed with caution. Instead, we configure CallNeo strictly to your clinic’s protocols, limit the data it collects, and walk through your specific privacy and data requirements with you during setup, before anything goes live.

Works with the tools you already run

CallNeo connects to the practice-management, EHR, and scheduling software you already use — Cliniko, Acuity Scheduling, Google Calendar, and others with an API. Bookings and call details flow into your system so your schedule stays accurate and your front desk works from one place. We wire the integration up for you during onboarding; you don’t touch a config screen.

Done-for-you, live in 48 hours

You don’t build anything. Send us your scheduling rules, new-patient process, insurance list, and services, and we build the call script, set the voice, connect your software, and run real test calls. Most clinics are live in about 48 hours, and because we handle the ongoing tuning, CallNeo keeps getting sharper at your calls.

Plans start at $95/mo. Because a new patient usually means a course of care, one captured patient covers CallNeo for months.