AI Receptionist for Waste Management Companies
Trained on your hauling business to answer every call while your drivers are on routes — and book the service, 24/7.
Works with your existing number · No long-term contract
CallNeo answers your hauling calls while your drivers are on routes — it books new service and texts you the details.
What it handles
The hauling calls you're missing right now
Your drivers are out running routes and the phone's ringing back at the office — so new-service calls hit voicemail and the caller signs with the next hauler. Here's what CallNeo picks up.
Calls while your drivers are on routes
When your team is out running routes, CallNeo answers every call, books the service, and texts you the details — so a missed call doesn't become a missed account.
New-service sign-ups
A business or homeowner shopping for a hauler signs with whoever answers. CallNeo captures the account details and gets the service scheduled, before they call the next company.
Scheduling & pricing questions
Pickup days, container sizes, what you haul, how billing works — the questions every caller asks, answered accurately, on the first ring.
Account details, captured
Name, number, service address, the container or service needed, and start date — texted to you the moment the call ends, with a recording and transcript.
How it works
Live in 48 hours, done for you
We build it for you
Send us your services, pricing, service area, and calendar. We write the call script, set the voice, connect your tools, and run real test calls — most companies are live in about 48 hours.
It answers every call
24/7 pickup on your existing number, even when your whole fleet is out on routes. CallNeo books new service, answers scheduling questions, and captures new accounts.
You get the account
Bookings land on your calendar and account details in your inbox — with a recording, transcript, and summary of every call, the moment it ends.
Try it yourself
Talk to the demo yourself
Don't take our word for it. Canyon Waste Services is a demo business running on CallNeo — talk to its receptionist the way one of your customers would.
Talk to it in your browser
Canyon Waste Services
Say helloNo signup, no download — you'll just need a mic
Try asking
- “How do I start service at my house?”
- “They missed my pickup this morning.”
- “What do you charge for a commercial dumpster?”
Pricing
One booked commercial account pays for months
A recurring commercial hauling account is worth thousands a year — so a dropped new-service call is real recurring revenue walking to a competitor. You're paying pennies per call to make sure the accounts your office would've missed get signed up with you instead.
- Includes a set number of calls; overage works out to roughly $0.50 for a typical call
- Done-for-you setup and ongoing tuning included — not an enterprise add-on
- No long-term contract and no per-seat fees
We build and train it on your hauling business for you — you only go live once it's ready. No DIY setup, no per-call cliff.
More on AI reception for waste and recycling haulers
Why haulers lose accounts to the phone
Waste and recycling hauling runs on recurring accounts — and those accounts are won and lost on the phone. Your drivers are out running routes all day, and the office is often too thin to catch every call. The business shopping for a new commercial hauler, or the homeowner setting up trash service, doesn’t leave a voicemail; they sign with whoever answers. Every missed new-service call isn’t one pickup lost — it’s a recurring account that would have billed for years.
Recurring accounts are the business
The value in hauling is the book of recurring service — weekly commercial pickups, roll-off contracts, residential routes. Each new account that calls in is worth far more than a single job, and the company that answers, quotes, and signs them up on the spot wins the relationship. CallNeo answers every one of those calls, captures the account, and gets the service scheduled while your drivers stay on their routes.
Works with the tools you already run
CallNeo connects to the routing and CRM software you already run, as long as it has an API. New accounts, call summaries, and service details flow straight into your system. We wire the integration up for you during onboarding; you don’t touch a config screen.
Done-for-you, live in 48 hours
You don’t build anything. Send us your services, pricing, service area, and calendar, and we build the call script, set the voice, connect your tools, and run real test calls. Most hauling companies are live in about 48 hours, and because we handle the ongoing tuning, CallNeo keeps getting sharper at your calls.
Plans start at $95/mo. One booked commercial account usually covers many months of CallNeo.
Waste Management Companies — frequently asked questions
Who answers when my drivers are all out on routes?
CallNeo does — every ring, in parallel. In a hauling business the phone rings while your fleet is out running routes and the office is short-staffed, so new-service calls slip to voicemail and callers sign with the next company. CallNeo picks up, books the service or answers the question, and texts your team the details.
Can it sign up new residential and commercial service?
Yes — CallNeo captures the service address, the container or service needed, and the start date, then books the setup or schedules a callback. That’s a reliable way to win new accounts, especially the recurring commercial ones, without your office chasing every call.
Does it work with my routing or CRM software?
CallNeo connects to whatever routing or CRM software you already run, as long as it has an API. We wire the integration up during your done-for-you setup so new accounts, call summaries, and service details flow into your system automatically. You don't configure anything yourself.
Can it handle scheduling and missed-pickup questions?
Yes. We train CallNeo on your pickup days, container sizes, and service rules, so it can answer the routine scheduling questions and take down a missed-pickup or service issue the way you decide — logging the details and routing it to your team instead of leaving the caller on hold.
How much does an AI receptionist for waste haulers cost?
CallNeo starts at $95/month for waste haulers, including a set number of calls. Overage is billed per minute and works out to roughly $0.50 for a typical call — far below the $2.00/call Smith.ai bills on its Pro plan. One booked commercial account usually covers many months of CallNeo.
CallNeo for other trades
See CallNeo answer your calls
Book a 15-minute demo. We build and train it for you — you only go live once it's ready.